Francescas Collection's Store Reviews

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Questions and answers with Francesca's collection

How do I use my Francesca coupon?

Choose an offer, copy the code and follow the link to Francesca's website where you can fill your virtual bag with fashion. When you're ready to pay, click the shopping road icon to review your order. Select the "Add promotional code" tab under the order summary and paste your card into the box that appears. All you have to do is click "Apply" to redeem your discount, complete the payment process and get excited about your package arriving!

How much does Francesca cost for shipping?

Francesca offers free "knowledgeable saver" shipping (7-14 days) and free returns on orders of $ 60 or more. Orders under this value cost $ 5 to ship. If you can't wait for your package for so long, you can choose standard (within five business days), express (within three business days) or overnight delivery for $ 8, $ 15 and $ 29, respectively.

What is Francesca's Return Policy?

You can return or exchange most Francesca items within 21 days of receipt. Make sure you keep your original receipt and keep all the tags on the items. If you miss this 21-day window, you can return the item for item credit within 90 days of receipt. For more information, see Franscesca's return policy.

How can I track my Francesca collection?

Go to Francesca's "Track Your Order" page to check the status of your order. You need your order number and your billing number to submit.

Where is my nearest Francesca store?

Why not locate your nearest Francesca store with this handy locator tool and let in to search the products in person?

Connects to Francesca's

Call Francesca: 1-800-980-1180 Mon-Sat 07.00-19.00, Sun 20.20-17.00
Email Francescas: Get in touch via this online contact form

Write to Francesca: Francesca's Guest Services, 8760 Clay Road, Houston, TX 77080

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