FRYE Store Reviews
Questions and answers with FRYE
What can I expect to find in the FRYE shoes?
FRYE is always looking to create the best trends going on the high street, so each season's sale usually includes last year's models to make room for upcoming releases. Heels, boots, buckle and clasp boots are available all year, so there is no shortage of variety in every store. When you have a discount code to help you save even more, make sure you have it on hand when you hit the cash register. There you can paste and apply your code in the box on the right to get a lot of dollars removed from your order.
Where is my nearest FRYE store?
There are over a dozen FRYE stores dotted from east to west, all of which can be restricted through the store's locator page. Once you've found your local, you can easily contact the company or get an address to help smooth out your next shopping trip.
Can I book a FRYE boot repair?
If your boots are still covered by the company warranty (one year from the date of purchase), you are welcome to fill out their warranty repair form to get started setting up your shoes. Items outside the warranty period are recommended to be sent to Resole America, a reliable repairer of leather and suede shoes.
What are FRYE delivery methods?
We can understand if you are anxious to join your new pair of FRYE, so choose the following three delivery methods to get your items when you want them and for the price you are willing to pay:
Mark (5-7 business days): Free
2nd Day Air (2 business days): $ 15
Next Day Air (1 business day): $ 25
Those with a FRYE account can track their delivery at any time under the "Orders" tab of their account on the site.
What is FRYE's Return Policy?
FRYE is proud of the standard of its products, which is why they also offer a generous free return policy for all unwanted items – up to 30 days after delivery. If you decide that your order is not right for you, return your unborn items via their dedicated return page. If you decide to return your items at your own expense, send your parcel directly to the following address:
Frye Company returns
24B Applegate Road
Robbinsville, NJ 08691
Connects to FRYE
If you want to talk about a problem with your order or if you have a product question, talk through some FRYE shoes at 1-800-826-3793 (Monday-Sunday, 6am to 6pm PST) or email customer service @ thefryecompany.com and you should get a response within 24 hours.
350 Fifth Ave., 11th Floor
New York, NY, 10118